FAQ
GETTING STARTED
How do I get started?
You can request an appointment directly with the therapist you'd like to see. General appointment requests can be scheduled through the contact form on our contact page or through the appointment request links on our Therapists page.
How do I know which therapist is right for me?
Finding the right therapist is an important part of therapy. Each of our therapists shares a relationship-centered approach but brings different interests, experiences, and areas of focus.Visit our Therapists page to learn more about each clinician.
Do you offer a free consultation before the first appointment?
We generally begin with a scheduled therapy appointment rather than requiring a separate consultation. Your first session provides an opportunity to discuss what brings you to therapy and whether you and your therapist are a fit.
FAQ
APPOINTMENTS & LOCATION
Do you offer in-person therapy?
Yes. Peter offers in-person appointments at the Seattle office. Eric and Cole currently provide therapy exclusively through telehealth.
Where is the Seattle office?
The office is located at: 3307 3rd Ave. W Seattle, WA 98119
Do you offer weekend appointments?
No. Our therapists currently see clients Monday through Friday.
Do you offer evening appointments
Yes. Evening appointments are available. Availability varies by therapist, so contact the therapist you're interested in working with for current openings.
Do you offer online therapy?
Yes. Peter, Eric, and Cole offer secure telehealth appointments for clients located in Washington at the time of their session.
How long are therapy sessions?
Standard therapy sessions are 45 minutes. Your therapist may discuss different arrangements with you when clinically appropriate, but regular appointments are scheduled for 45 minutes.
FAQ
FEES & INSURANCE
How much does therpy cost?
Peter’s fee is $175 per 45-minute session. Eric and Cole’s fee is $165 per 45-minute session.
When is payment due?
Payment is due at the time of service. Information about accepted payment methods and payment procedures will be provided as part of the intake process.
Do you accept insurance?
We are a private-pay practice and do not bill insurance directly. Clients who have out-of-network mental health benefits may be eligible for reimbursement from their insurance company. When applicable, we can provide a superbill that you may submit directly to your insurer.
What should I ask my insurance company about out-of-network benefits?
You may want to ask whether your plan includes out-of-network mental health benefits, whether you have an out-of-network deductible, how much of that deductible has been met, what percentage or amount may be reimbursed after the deductible, how superbills should be submitted, and whether benefits differ for individual, couples, or family therapy. Reimbursement is determined by your insurance company.
FAQ
PRACTICE POLICIES
What is your cancellation policy?
Because appointment times are reserved specifically for each client, cancellations and missed appointments are subject to the practice’s cancellation policy. Appointments canceled with less than 24 hours notice and missed appointments may be subject to the full session fee.
The card on file may be charged for applicable cancellation fees, no-show fees, and outstanding balances.
Is therapy confidential?
Yes. Information shared in therapy is generally confidential and protected by law. There are certain circumstances in which a therapist may be required or permitted to disclose information without your authorization. Your therapist will review confidentiality and its limits with you as part of the informed-consent process before treatment begins.
Still have questions?
If you don’t see your question answered here, you’re welcome to contact us. If you’re ready to begin, visit our Therapists page to learn more about Peter, Eric, and Cole and find the therapist who feels like the best fit.